Saturday, February 21, 2009

"How Much is This Bag" - Think There's a Simple Answer?

"The Road To Yell(ing) Is Paved With Good Intentions"
(the customer is) Not Always Right (undated)

"Customer: 'How much is this bag?'

"Me: 'That bag is actually part of a deal, if you purchase twenty dollars worth of product you can get the bag for an additional ten dollars.'

"Customer: '…That's not what I asked. How much is the bag?'

"Me: 'Oh, I'm sorry. The price of the bag itself is forty dollars.'

"Customer: 'So why’d you tell me...."

I think you can see where this is going, but the fun is in the details.

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