"But Everyone Uses..." Tale of a Clueless Librarian

"Stupid Client Quote #6149"
Clientcopia (April 7, 2008)

"I was once using the library computers to check my mail on Yahoo. The computer-inept librarian walked up behind me.

* Her: (shrieking) 'WHAT ARE YOU DOING???'
* Me: 'I'm checking my email--"
* Her: 'It looks like you're breaking into the computer!!'
* Me: 'No really -- I'm checking my mail.'
* Her: 'But that's not HOTMAIL!!'
* Me: 'I don't use hotmail. I use--'
* Her: 'But EVERYONE uses HOTMAIL!!'..."

I believe this one: I've dealt with people like that. Odds are, you have too.

Clueless Bosses: A Constant of the Early Information Age

"Stupid Client Quote #1142" Clientcopia (October 30, 2004)

I think this is actually a stupid boss quote, and very funny. If, however, you are presently fuming from something particularly idiotic piece of ignorance extruded from your boss: I strongly suggest that you cool down a little before reading this.

Clueless Quotes

"Things People Said: Words Without Thought"

Some of my favorites are:

"'Where do you think water comes from? The SKY?' -- From an overheard argument about water conservation."

"'We might be late because of bad weather. If we are, would you hold the ship until we get there?' -- A man on the phone with a ferry service."

"'Desktop Model has INCLUDED a FREE 3 Year On-Sight Warranty' -- An advertisement for a computer."

Related posts: "Cluelessness and the Park Ranger"
(November 18, 2007)
"Customer Service: Tech Support Frustration isn't all on One Side"
(November 18, 2007)

Cluelessness and the Park Ranger

"Legend: Questions that people have allegedly asked of Park Rangers around the country." Some of the questions on this Snopes.com page are daft enough to be true.

Customer Service: Tech Support Frustration isn't all on One Side

"A good reason to bang your head on the table!" "This is the REAL reason why I pity people who are working in the Customer Service line. Boleh mati wor!!!!" (1)

The conversation transcripts read like a blooper reel of tech support calls.

This post has two things going for it, as far as I'm concerned:

1. It's funny!
2. As a one-time customer service and technical support worker, it's good to see that I wasn't the only one getting challenging calls

One of my favorites from this post is:

"Customer: I have a huge problem. A friend has placed a screensaver on my computer, but every time I move the mouse, it disappears !"

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(1) About "Boleh mati wor:" the phrase may be Maylay for "I could die laughing." Or, in could mean something entirely different. Two of the three words show up in "Dr Bhanot's Malay-English Cyber-Dictionary," and two words there, ketawa and tawa, have mean "laugh" (and "laughter," for ketawa) - so "wor" just might have something to do with the "...awa" part of those words. If I'm wrong, and you understand Malay, please treat my attempt at understanding with maaf.