Monday, April 13, 2009

Customer Service: More Tales from the Dark Side

"Best Idea I’ve Heard All Day"
Computer Repair, The Customer is Not Always Right (undated)

"(The receptionist at our computer repair store was handling a customer at the front desk.)

"Customer: 'Can you fix my laptop screen? There's a big black mark on it.'

"(The customer opens the laptop to show a cracked screen.)

"Receptionist: “How did that happen?'

"Customer: 'I closed it, but there was a beer bottle lid inside. It went weird after that.'..."

If you've ever worked in tech support or customer service, you've got a pretty good idea what happened after that.

The punch line is a bit off-color, but funny.

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