Technical Writing's Got a Big Secret

"Technical Writing's Big Secret"
High-Tech Technical Writing

"From time to time a manager or engineer asks me the following question: 'Most technical writers don't have much technical training. How do they write documents for products they don't understand?'

"The answer is, "They don't. If you don't understand it, you can't explain it to someone else.'... "

A look at technical writing from a different angle - includes the 'toaster test:' a sort of common-sense evaluation tool for employment interviewers.